Contact information

Contact

Notes to JF — we read everything.

The fastest way to reach us is email. A real person answers, usually within one business day (Monday to Friday).

Email: contact@jellyfirkin.com

Instagram: @jellyfirkindotcom
TikTok: @jellyfirkin

Business: Jelly Firkin, London, United Kingdom.

Before you write

• Where is my order? Your tracking link is in the dispatch email. Allow 8–10 business days from dispatch before worrying.
• Change my address or cancel? Email within 12 hours of ordering — production starts fast.
• Returns? See our Returns & Refunds policy, then email us your order number.

Please include your order number (starts with #) so we can help faster.